Philomena Bachmann Team Lead Toll Service, UNION TANK Eckstein GmbH & Co. KG
We have been working with get it live for several years. The company lives up to its name in every respect: All project implementations take place very quickly, usually even faster than advised. The budget is kept to the cent, even if we sometimes overstretch the meaning of the word ‘Agile’. Nevertheless, the quality is always excellent. With every project, get it live proves that we have chosen the right partner.
"Get it live has a super-fast grasp and a good overview of your industry. The expertise and the external view of our processes are instrumental in shaping every project. The “view from outside” is a real enrichment without generating additional effort. Our internal processes can be communicated in a resource-saving manner and without major effort."
"The quality standard of get it live is extraordinarily high. There are no errors in completed software versions. The documentation is very comprehensible and comprehensive and is regularly maintained. If an error does occur during operation, it is communicated transparently and usually corrected on the same day. Everything is actually as one would wish."
"Get it live delivers premium quality and premium service at a fair price that can stand up to any comparison. Although it is produced in Germany, the prices can also keep up internationally. The pricing model is very transparent and fair, all costs are comprehensible and explained in detail. The advised budget is adhered to. Changes and function extensions were implemented without additional costs."
Translated from German
Jens Radecke Team Lead Corporate Cards, Deutsche Kreditbank AG
The entire project implementation from offer to delivery was to our complete satisfaction. Get it live was very proactive and flexible, so that even short-term changes could be implemented cost-neutrally for us. We can only recommend get it live.
"The entire team of get it live has excellent and profound knowledge and know-how of our industry. The get it live team is also familiar with the necessary internal processes and information required in the industry. As a result, we were actively made aware of various topics and upcoming challenges and received extensive advice."
"The quality of the software and the detail level of the documentation completely exceeded our expectations. The scope of the documentation exceeded even our strict internal quality guidelines; and very transparently outlines the functional scope and the quality of insurance performed. The software itself had no visible defects or errors for us in the final version. The team delivers impeccable quality."
"We got much more for our money than we expected! Even adjustments and extensions to the scope of the project after completion were implemented unbureaucratically and without additional costs. This allowed us to deliver our project 'on-time' and 'in-budget' without having to re-budget. Here we are differently used to something different from other suppliers and projects."
Translated from German
Philipp Höly Project Manager, ANWR GROUP eG
Thanks to get it live for bringing our product into the market within a short time span and with much better quality than the previous projects. It distinguishes get it live and in particular their ability to take the perspective of the end user and thus carry out your own ideas and initiatives to enhance the product in every aspect.
"I was very impressed with how quickly get it live was able to incorporate knowledge on a foreign topic and therefore could also carry out a technical conversation with us on an equal level. This improved the quality of the final product to be launched in the market and significantly helped in solving technical hurdles at any time. This meant that errors and the corresponding corrections were avoided."
"Given the brevity of the design and development phase, the product quality is surprisingly high and met all our expectations. Get It Live thinks from the perspective of the end user, thereby achieving excellent results."
"The price / performance ratio has exceeded all our expectations. By means of intelligent and customer-oriented consulting at all times by Get It live, we were able to be much more efficient due to faster and better quality solutions being implemented than was the case the previous service providers."
Translated from German
Michael Foulks Head of Operations, AirPlus International Ltd.
During the entire project, get it live was very proactive, target-oriented and worked with us in a very professional manner. We would always recommend get it live.
"Due to their profound industry expertise, we were able to skip the learning phase and dive directly into the details. Unfamiliar topics and challenges were very well explained and communicated."
"The launch was absolutely smooth: The quality of the software and documentation has exceeded our expectations, all errors were recognized independently in the majority of cases, communicated and resolved within a few hours on their own."
"In addition to the agreed services, other changes to the scope were also implemented easily without any additional cost."
David Voss Chief of Sales & Marketing, Advanzia Bank S.A.
The Get-It-Live team did well in delivering a comprehensive overview of the possibilities open to us in terms of processes, as well as indicating the pros cons and risks involved with each potential reaction. They were particularly reactive when we were faced with an urgent deadline, participating in conference calls and documentation creation at short notice.
"Get it Live displayed a good knowledge of the practical issues which we are facing as well as proposing well-defined courses of action open to us."
"Get it Live did very well in providing well laid-out, comprehensive documentation with a quick turnaround time. Whilst discussion was of high quality, the content of the presentations delivered on-site were however sometimes lacking (brief/shorter than expected)."
"As is often the case the scope of the project did evolve following the initial meeting. GetItLive were reactive to this and did deliver additional services without extra charge."
Greg Gibson Product Owner Connect, Lufthansa AirPlus Servicekarten GmbH
The overall performance from Get it Live from the initial engagement to tender and project completion has been fantastic. They provided a clear proposal, a detailed cost overview and proposal, far superior to other tenders and were very accurate with these initial estimations. The product delivered was very of high very quality and delivered on time to.
"The team at Get it live has excellent technical and industry knowledge and are very good at taking a business problem and translating into a technical solution. We were provided with good communication including clear summaries of meetings/actions and explanation of technical issues and problems. From analysis, design through to code work and implementation the team were all very knowledgeable."
"The Get it live team provided a high quality product in terms of good usability, design, functionality and performance. All of the team from product management, development and support always provided quick workarounds for problems and were always very proactive and cooperative when working with our other vendors. They took great pride in what they delivered and requested and were always open for feedback."
"We had a degree of flexibility with proposal to budget, which is normally always required with agile projects, and top quality results and product delivery was delivered to budget and on time. A few additional extras were included and there was never an issue when the project scope changed slightly, or when we encountered minor problems. Additional functionality was proactively recommended, which we have taken on board in our final product."